Expert training for your staff

In addition to providing full training on all our products we also offer a wide range of cell site-related training that can be delivered as closed or open courses.

A choice of location

UK courses are delivered at our offices in Letchworth, Hertfordshire or at Hitchin Priory, Hitchin, Hertfordshire. Closed courses may be delivered at a venue provided by the customer and overseas courses are generally delivered at the client’s venue.

Prices and Booking

Please contact us to discuss your training requirements. We offer discounts for multiple delegates on open courses and for closed courses delivered at your premises.

Training Brochure

Download our comprehensive A4 pdf training courses brochure for 2020

Forensic Analytics Training Brochure

Training Dates for 2020

Download our handy flyer with the course schedule for FA002, FA005, FA014, FA015, FA017 & FA020

Cell Site Analysis

Our cell site analysis courses aim to provide a basic technical framework for understanding the operation of cellular networks, the capture and meaning of communications billing data, the role of forensic radio surveys and the overall benefit that communications data and cell site analysis can bring to investigations.

Explains the basic workings of a mobile network, discusses the meaning and relevance of communications data evidence – Call Detail Records (CDRs) – obtained from network operators and also shows the investigative links that can be established between CDRs, handset download data, Automatic Number Plate Recognition (ANPR) captures and other forms of evidence.

Suitable for: Frontline officers, Investigators, TLOs, Researchers, Supervisors, SIOs, Barristers, CPS case workers

This workshop is structured around a realistic robbery case and offers the opportunity to gain an understanding of the operation of a mobile network and the investigative benefits of employing cell site analysis in cases, while gaining hands-on experience of cleansing and analysing communications data and other forms of digital evidence.

Download A4 Course Overview [pdf]

Suitable for: New Analysts, Students, Investigators, SIOs

Provides a deeper understanding of the functions and operation of mobile networks. Explores the role of Radio Frequency Propagation Surveys (RFPS) surveys in cell site analysis. Offers an overview of cell site report writing and the analytical tools employed to make sense of communications data evidence

Download A4 Course Overview [pdf]

Suitable for: Communications Data Analysts, Intel Analysts, Cell Site Analysts, RFPS Engineers, SIOs

Builds on the topics covered in the Overview course and provides a deeper level of understanding of mobile network operation, the content and meaning of Call Detail Records, the investigative benefit of Radio Frequency Propagation Surveys and the types of survey that can be undertaken. Provides underpinning technical knowledge for staff who may need to give evidence in court.

Download A4 Course Overview [pdf]

Suitable for: Experienced Analysts & RFPS Engineers

This course takes our highly-valued cell site analysis training content and makes it relevant to teams who work in the disclosures or law enforcement liaison departs of communications providers. It provides a background to the network technologies being employed, discusses the interface between network activities and billing data, and enables attendees to understand the value and relevance of the data they are disclosing. It also provides an overview of the ways in which the disclosed ‘product’ is used to aid investigations.

Radio Frequency Propagation Surveys (RFPS)

Forensic Radio Frequency Propagation Surveys (RFPS) add empirical evidence of the coverage provided by cells used by subject phones in a case. Our RF survey courses range from simple overview sessions up to week-long, City & Guilds accredited workshops, backed up by our best-selling book Forensic Radio Survey Techniques for Cell Site Analysis (Joseph Hoy, Wiley, 2015).

Explains the basic workings of a mobile network, outlines the various types of survey techniques that are employed and offers an insight into how RFPS evidence can strengthen cases that use communications data.

Suitable for: New RF Survey Engineers, Investigators, Researchers, Communications Data Analysts, SIOs

Designed to be a less technical counterpart to FA014 (see below), this course spends less time on the theory of RFPS and more time on the practical aspects of conducting surveys. It can be delivered either as preparation for FA014, allowing entrants to RFPS work to gain experience of the techniques without delving too deeply into the theory, or it can be used as a second week to the ‘experienced practitioner’ course, giving attendees the opportunity to practice survey techniques and report writing for several different types of scenario.

Suitable for: New RFPS Engineers

Offers follow-on training for experienced RFPS Engineers, who have gained experience of undertaking surveys and now wish to get a more technical understanding of this topic. In-depth overviews of radio technologies, cellular systems and the operation of radio cells are provided along with detailed examinations of survey techniques and survey devices. Successful completion of the course provides a City & Guilds qualification in RFPS.

Suitable for: Experienced RFPS Engineers

Provides an opportunity to spend a day with an experienced RFPS surveyor to discuss survey techniques, equipment issues, report writing and other complex topics in a focused one-to-one manner.

Suitable for: New and experienced RFPS Engineers who have specific skills that they wish to enhance

Communications Data Analysis & Call Detail Record Processing

Call Detail Records (CDRs) are the lifeblood of communications data analysis. Our range of communications data analysis courses help analysts and investigators to understand the meaning behind the CDR records, so they can piece together the detail of the events described in them and better understand how that data can aid their investigations.

Provides an overview of the basic operation of communications networks and describes the way that basic services (calls, texts, data sessions) are handled. It then looks at the various Call Detail Record (CDR) types that are generated and explains the meaning and relevance of key data fields. A brief overview of current CDR formats is provided.

Suitable for: New Communications Data Analysts, new SPoC/CDIU staff, Investigators, Researchers, SIOs

Now accredited by City & Guilds, this is the only course that offers an externally recognised qualification in Call Detail Record cleansing, processing and analysis. The training offers an in-depth exploration of how mobile networks work and how and where call data is captured. We explore the meaning and relevance of the fields found in Call Detail Records (CDRs) and examine the investigative benefits that an understanding of the data can provide. Current CDR formats are examined in depth and exercises that offer hands-on practice of cleansing/parsing that data are undertaken. An optional extra practice day can be added.

Download A4 Course Overview [pdf]

Suitable for: New Communications Data Analysts

This course examines new and upcoming forms of communication, network types and calling techniques – 4G, 5G, VoLTE, SRVCC, Wifi Calling and VoIP among others. It provides an overview of how these new services and technologies work and looks at the Call Detail Record (CDR) data that they provide. The purpose is to prepare CD analysts for the types of data that will become common in the near future and how to extract evidence from them.

Download A4 Course Overview [pdf]

Suitable for: New and experienced Communications Data Analysts

Provides an opportunity to spend a day with an experienced Communications Data Analyst to discuss cleansing/parsing techniques, analytical methods, report writing and court presentation skills

Suitable for: New and experienced Communications Data Analysts who have specific skills that they wish to enhance

Cell Site Analysis Suite (CSAS) Training

Alongside the free introductory training provided for CSAS users we also offer a range of more advanced courses that can help users explore more features of CSAS that can be covered in initial sessions and further develop their knowledge.

Provides an in-depth review of CSAS Desktop, exploring all modules and features. Users have plenty of opportunities for hands-on practice with the software, using anonymised but real data to gain a thorough understanding of the key operations.

Suitable for: New CSAS users

This workshop provides an opportunity to get a better understanding of how CSAS processes source communications data. The course is country-specific and provides in-depth details of how the most common Call Detail Record (CDR) formats from the local operators are cleansed or parsed, what the parsing rules are and which are optional. This training is designed to provide users with the details they need to be able to answer questions about their use of CSAS.

Suitable for: New and experienced Communications Data Analysts

This course has been designed to provide a detailed technical presentation of all aspects of CSAS beyond the level of user information provided in the basic overview course. Advanced CSAS users will be able to operate all modules of the software and will be provided with enough detailed knowledge to enable them to administer networks of CSAS users, provide training and also local support services to their colleagues. The course is scenario-based and all activities will be presented in the context of a fictional but realistic investigation.

Download A4 Course Overview [pdf]

Suitable for: Advanced CSAS users, CSAS trainers, CSAS administrators. Attendance on at least Course FA001 and Course FA004 is advisable, but experience of using CSAS is just as beneficial

Provides an opportunity to spend a day with an experienced CSAS trainer to discuss parsing, mapping, analytics, report writing and other complex topics in a focused one-to-one manner.

Suitable for: New and experienced CSAS users who have specific skills that they wish to enhance

Core Intelligence Analysis Training

New for 2019, this comprehensive training programme may be delivered at the client’s venue or in Liverpool.

Suitable for: Intelligence Analysts working in law enforcement / government agencies

Core Intelligence Analysis Training (Stage 1) – City & Guilds Accredited

This introductory, 5-day training programme explores how intelligence-led policing and the National Intelligence Model (NIM) supports reactive and proactive investigations and staff working in an Intelligence Unit. The course follows the new Intelligence Professionalisation Programme’s (IPP) standards and focuses on the role of the Intelligence Analyst.

It considers the impact of critical and creative thinking / inference development skills; the key intelligence products and the most utilised NIM analytical techniques along with the application of different analytical methodologies / theories and charting protocols. It is designed to be Stage 1 of a two-part comprehensive 10-day Intelligence Analysis training course.

Advanced Intelligence Analysis Training (Stage 2) – City & Guilds Accredited

Stage 2 covers a range of structured analytical techniques, such as the Analysis of Competing Hypotheses, and will be available from September 2019.

Both courses utilise an embedded scenario to challenge the Analyst and give them every opportunity to apply the learning in a practical way. They are City & Guilds accredited and follow an assessment process which has an 80% pass rate.

Telecommunications Training

Our background is in telecoms engineering and we understand the great benefits that a good grounding in basic network technologies can provide for analysts, RFPS engineers and other forensic disciplines.

Wray Castle Ltd are world-leaders in technical telecoms training, offering courses on topics from 2G to 5G and everything in-between. They provide our onward progression path for those who wish to gain more in-depth technical knowledge on telecoms and internet topics.

Blue Lights Digital Ltd – are experts in open source intelligence and digital investigation training. Their partnerships with universities and other organisations allow them to offer widely-recognised qualifications and unbeatable domain knowledge.

Sharopa Training – are specialist trainers in intelligence research, analysis and IBM i2 Analyst’s Notebook. Their clients include law enforcement, government agencies and the private sector.

This course presents a detailed examination of modern communications networks, looking at the history, development and modern implementations of landline, cellular and data networks. It provides a solid foundation of understanding of the main concepts of telecoms – circuit and packet switching, transmission and switching – and serves to underpin investigative knowledge with a bedrock of technical understanding.

Download A4 Course Overview [pdf]

Suitable for: Anyone

This course concentrates on the cellular/mobile network aspects of the Intro to Telecoms course and focuses on technical knowledge that is important to analysts and investigators who work with evidence provided from cellular networks.

Suitable for: Anyone

This course provides an overview of 5G networks in comparison to existing 2/3/4G networks and offers a guide to the likely effects on comms data analysis, cell site analysis and RFPS surveying that the adoption of 5G will bring. We examine the likely forensic impact of 5G in the near and medium terms to allow participants to assess the effect this will have on their ability to investigate and analyse cases that include 5G call data.

Suitable for: Anyone