User Clinics

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As a valued Forensic Analytics customer you receive world-class support, with our programme of free user clinics being one of the most efficient ways of getting the most out of our software and hardware tools.

During our user clinics, we deliver our expertise and technical know-how clearly and logically. We use the platform to share the breadth of our unique software and hardware solutions by demonstrating features, functionality and updates. Keeping abreast of our solutions and latest developments will undoubtedly save time during your investigations by providing fast access to data insights. We also use our vast expertise, connections and trusted partners to deliver content on specialised subjects.

The clinics provide a means of interacting and consulting with our customer base and empower you to feel in control of the digital aspects of your case, improving your ability to make important decisions and identify vital information quickly.

Please contact us using the button below if there are any topics that you would like to suggest for future user clinics. The dates for the upcoming clinics are listed here:

User Clinic Courses



In case you missed it, the July User Clinic looked at cognitive bias and EE cell generation changes.

Quality and Compliance Director Martin Hanly gave an overview of our approach to cognitive bias which is an important  component of the the Forensic Science Regulator’s Code of Practice and provided an outline on our training offering and ongoing update activity.

Our Research Manager Will Metters covered everything you need to know about the recent EE Cell Generation Value Changes.

The full session can be found on our Customer Portal via the link below.



Date: Thursday 23rd November 2023

Time: 14:00 to 15:30

What’s New in CSAS V3.12

Joe Hoy will be taking attendees through the changes and updated features in the upcoming release of CSAS V3.12.

Joe will be on hand to answer your questions and demonstrate how CSAS V3.12 can assist with your investigations.